Customer Feedback that matters to Hartwig, Inc.
How would you rate the current Hartwig Inc. website?  
How often do you visit the Hartwig website? 

What type of information are you primarily looking for on the Hartwig website? Please check all that apply.

Class information Videos of machines running
Applications that I can use
Contact information
Pricing for machines
Engineering expertise
Parts
Line cards
Career Opportunities
Other

If you have used our website to obtain information about our company, what is your overall impression

Very Good
Poor
Good
Very Poor
Adequate

Please Rate the following key features in using a web site and their importance to you on a scale of 1 - 5, (1) Very Important, (5) Not Important

 
 
1
2
3
4
5
Logical Layout of the Website
Ease of navigation
Ease of finding contact page and contact information
Ease of finding product you are interested in information on
Ease of obtaining customer support via the website

Think about our web site and the key features that you have rated on the previous question. How would you rate our company's web site on these same features. Using a scale of 1 - 5, (1) Very Important, (5) Not Important?

 
 
1
2
3
4
5
Logical Layout of the Website
Ease of navigation
Ease of finding contact page and contact information
Ease of finding product you are interested in information on
Ease of obtaining customer support via the website

Are there any specific features that you think need to be changed or improved upon?

Are there any specific features you like about our website?


Thank you for your time. Your input is greatly appreciated.
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